Shipping policy
Shipping & Delivery
Most Nine to Wild products are printed especially for you. Orders are typically produced and prepared for shipment within [2–5 business days]. Once shipped, standard U.S. delivery usually takes an additional [3–7 business days].
Business days do not include weekends or holidays. Delivery dates are estimates and may be affected by carrier delays, severe weather, holidays or unusually high order volume.
Shipping rates and available delivery methods are displayed at checkout. When your order ships, you will receive an email containing tracking information. Items from the same order may occasionally arrive in separate packages.
Address changes and cancellations
Please review your shipping address carefully before placing your order. Contact us at hello@9towild.com within one hour of ordering if you need to request a change or cancellation. Because production may begin quickly, changes and cancellations cannot be guaranteed after an order enters production.
Delayed orders
If we are unable to ship your order within the stated production period, we will contact you with an updated shipping date and the option to cancel for a full refund.
Lost, damaged or missing packages
If your tracking has not updated, your package arrives damaged, or it is marked delivered but cannot be found, contact hello@9towild.com with your order number. For packages marked delivered, please first check around the delivery location, with household members or neighbors, and with the carrier.